Late on a Friday afternoon, one of our customers faced a serious problem: their vessel was detained by the US Coast Guard at the Port of Houston — all because a critical safety net was missing from the deck. The ship couldn’t sail. The clock was ticking.
At 4:55pm, the request came in. By 5:15pm, our team had located a compliant safety net. By 5:50pm, it was delivered to the vessel.
Thanks to our fast response and deep supplier network, the ship was cleared, departed on schedule, and avoided costly penalties and rescheduling delays.
This wasn’t just a delivery. It was a rescue.
That’s what we do.
